Advertising, Refund Problem And All Other Problem Of...

Nowadays people try to shop online more than before. If people have no car don’t have the energy to tackle an overcrowded, some of items are too heavy. People all worries answer could be the online shopping. Online shopping means the service provider or seller and the customer contract each other without simultaneous, actual and physical presence. Online shopping has become increasing day by day especially in holidays. Online shopping save times, individual the hassle of searching several stores. If people find themselves having problems getting visitors to purchase and are not selling as much as they would like to, chances are they not addressing the online shopping pain points of their potential customers. In spite of the many advantages there are also some problems like receiving the wrong items, can’t touch the product, sometimes get wrong information and so on. The article aim to highlight the main complaints were about deceptive advertising, refund problem and all other problem of online shopping. It is true that there are several problem when people try to buy something online, because it’s too complicated. When shoppers are attracted to different looking sites, they are increasingly disappointed by Complex site navigations, overwhelming options and irrelevant details. Approximately 50 percent of possible sales are wasted because visitors can’t find what they are looking for. Consumer shouldn’t have to learn how you want them to navigate site, it should comeShow MoreRelated Customer Needs Essay1402 Words   |  6 Pagesloyalty and ensure that they shop repeatedly at Morrisons. The different customer’s needs are: - product information - after sales service - response to queries - range of products - refunds and exchanges - response to complaints - response to orders - signs and advertising. 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