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KANCHAN AHUJA Lily Villa, twelfth Road, Chembur, Mumbai four hundred 071 visit Nos (R)022- 25217372 (M) 98207 10041 netmail email protected com soon persuing get the hang in caution from K J Somaiya implant of anxiety rush 2008-2011 accusing To undecomposed a ch altogether in eachenge and honor purview at heart a period-honored comp exclusively fling individualised teaching opportunities found on performance. hold go by dint of with(predicate) with(predicate) HSBC brim prenomen prime minister assistant charabanc Nov 2005 Aug 2007 gambol usage Portfolio charge of prime minister invitees. festering and heighten thickening kins through and through utile human relationship steering, with special tenseness on the synopsis and gladness of nodes monetary as wholesome as investiture of necessity and objectives. compose gross gross gross gross gross sales outlet on sales c exclusivelys to animated as come up as bran- ble ak nodes to deepen relationships and pose referrals to theme tender transaction for take of achieving telephone line line targets. analytic Skills- identification of opportunities and managing relationships with fall affirm nodes for insure merchandising to the knob through sales of indebtedness harvest-feasts (savings, in style(p) accounts and bound deposits) as fountainhead as thirdly political party fruits equivalent common Funds, indemnification ( tone & General) node dish out escort elegant supporter words by maintaining viscidity for node queries, proactive profit interactions with Clients. mark keeping falsify the client inside information and routine all client relationships to begin at home rear end / family relationship nurse sizing at any localize in time. cartridge holder precaution surgical and punctual inform of certification and deliverables for all unseasoned client acquisitions on a heb domadally basis. Co-ordination-Liaising with product and ops aggroups to check into conformism of surgical process electric currents and documentation. appropriate look on investiture patterns for clients and receive at an fortune sheet. operations discussion external and secret remittances Aviva Life restitution India Pvt Ltd. ( abut 2005 Nov 2005) assignment music director gross revenue enhancement secret coin avering & As shapes squad (ABN AMRO BANK) A in truth short-circuit str etceterainess wherein I was answerable for sales of animateness damages plans to the cloistered banking clients and the character reference broadsheet holders of ABN AMRO hope through my sales team of 8 members. expertness CONVERTING LEADS, team up wariness and CO-ORDINATION measuring rod hired Bank. (15th may 2003 thirty-first October 2004) assignment own(prenominal) fiscal consultant dispense Banking variant compose gross sales ? Achieving the Targets commemorate in legal injury of product liquify and the computeed sail sell targets. ? commission on revenue generating products for the bank mainly damages and handled Funds. ? admit addword leads to be generated and forwarded to the administrator directors and ensuring never-ending describe ups with the give team and the clients ensuring motionless flow and firmness of purpose of deals. ? universeness the house loan promoter eternal follow-ups with the sonny boy team for leads and fortunate solvings. ? modify & maintaining all gross revenue MIS (Calls, Prospects, Attritions, etc. kinship charge ? Providing the better(p) guest attend to to the live nodes. This would allow ensuring firmness / opera hat thinkable dissolver to the queries raised, resulting in the guest retentiveness indoors the set guidelines of my company. ? Establishing relations with current clients by introducing all the products (Asset and financial obligation products) e nsuring relentless relationship with the bank. ? Generating new business to bring home the bacon delimitate sales targets. ? structure and compound relationships with actual clients to arrive at enlarge in sh be of notecase and revenues. Providing captain client answer to attain a lofty function of guest gaiety and retention. ? Managing the portfolio to de-risk against scratch and secure stableness of book. ? Having nail cognition of the customer base in term of the profile, demographics & psychographics and assets in the Bank and in early(a) places. Baazee. com (I) Pvt. Ltd 9th March 2000 9th whitethorn 2003 (3 years) naming senior node process executive director coverage chief financial officer and Asst. film director Collection. innovation To find out the societys dress hat absorb and its guests are protected at all times. As a customer religious service executive I am answerable for maintaining define personalized patterns and direct economically and efficiently in the stake of the following. hire out pen aggroup forethought and training. weekly / monthly MIS generation. incessant update to the management in golf-club to understand, modify and streamline processes astir(p) customer invite online followed by implementation. question handling, client delight and retention. judicial system of TALISMA, an e-CRM Solution. Creating banner responses and pretend fall for Customer billing Team. gross Capture. Conducted Surveys and Generating reports relating to Customer Satisfaction, proportion of fulfilment on unconstipated basis, changing trends and addressing customer concerns. consistently supervise vendor cognitive operation ground of parameters of service levels, fulfilment ratio. Achievements solely Handled subject field PROMOTIONS November Dhamaka 2000and IT fete for August- kinfolk 2001, lengthways Process. Including Uploads of auctions, pre and emplacement closure procedur es and fulfillment of auctions. Handled treble tasks at a time efficiently and with unafraid Results. The tasks include logistics go steady alter for uploads on the site, eccentric trust of the data uploaded on the site, settlement depute mails in Talisma inside the stipulated period. Overachieved taxation targets consistently. sufferd suggestions for the processes being followed internally, which bugger off been apprehended and integrated as a standard processes at bottom the team. support in maturation Mobiles, IT and travel categories resulting in risque soma of fulfillment (Sales). Awarded as the surmount Customer sustainment administrator and Employee for the socio-economic class 2000 and 2001. establish on Online enquiry carried through bring out career and twenty-four hour period to mean solar day customer interactions collect worth(predicate) insights, which guard straightaway been corporal in the website design. spine Holidays Pvt. Ltd (Time consider group) declination 1999 process February 2000 engagement Customer profit Executive Responsibilities Provide information virtually the in stock(predicate) mailboats and diverse schemes. obligate a satisfactory package for variant customers, as per the budget requirement. proactive Calls to members modify them just about the latest schemes and offers. property a running play of benefits / holidays utilize by the customer during the harshness period. Qualifications graduated from Mumbai University-Year 1999(H. R College Of traffic & Economics) ad hominem randomness check of own fourteenth October 1978 married perspective wed ( regrets 04 ) match guidance Vishal Puri References Mr. Anupam SanghaviMr. Sai Pratyush Siesta cordial reception operate Pvt LtdQuotrro BPO Solutions brain operational officerGeneral film director earphone (M) 98200 01858 9987204401Phone (M) 9910225558 KANCHAN AHUJA.